Client Case Studies - Management Consulting
In just six months one of Western Australia’s largest financial mortgage lenders
increased their monthly turnover on loan approvals from $7.1m/month to $22m/month.
3 additional brokers had to be employed to handle the increased workload and 7
staff members were retrained to focus on value added activities.
QBT examined the loan approval methods of the company and shifted the culture from
function based to process based. We also improved their technology infrastructure
to save them time. Increasing the capacity and efficiency of this process gave them
space to extend the marketing and generate significant results in an impressively short time.